REASONS TO BOOK DIRECT

CONDITIONS

 

By booking directly with us, you benefit from these four advantages:

HERITAGE RESORTS (COMMON TO ALL HOTELS)

  • No lost reservation / Better service / Better support
  • Book with confidence
  • Customize your stay
  • Flexibility

 

 

We also offer you the possibility to choose two extras from the list of choices proposed below.

 

HERITAGE LE TELFAIR GOLF & WELLNESS RESORT

  • Mauritian cooking class
  • Wine & Cheese degustation
  • Rosé wine degustation & tapas
  • 1 x Ohashitsu treatment - 1 hour/person
  • Teppanyaki table

 

Applicable for a stay of minimum of 4 nights for 2 persons - once per stay

 

HERITAGE AWALI GOLF & SPA RESORT

  • Boma offered (excluding drinks)
  • O'Grill à la carte offered (excluding drinks)
  • Discover the unspoilt south in our KIA + Picnic hamper without alcoholic drinks (4 hours max) - Excluding the entrance fees at touristic places
  • Sundowner, canapes & bubbles on boat in the lagoon - (could be mixed with other families or couples)

 

Applicable for a stay of minimum of 4 nights  for 2 persons - once per stay

 

HERITAGE THE VILLAS

  • Guaranteed Early Check-In & Late Check-Out
  • Complementary tea time pastries & muffin basket
  • In villa dining service for a complementary Mauritian dinner
  • For any BBQ pack purchased, complementary service of a private chef & Butler
  • Free laundry service equivalent to 1 luggage

 

Applicable for minimum stay of 3 nights / per villa - once per stay

 

Best Rate Guarantee

Book online with heritageresorts.mu and rest assured that you are receiving the best online rate. In fact, not only the best rate, the best deal, for the benefits of booking directly on heritageresorts.mu. ALSO include the following:

  • Direct dealings with the hotel
  • Exclusive offers & promotions
  • Instant room confirmation
  • No booking fees / hidden costs
  • Flexible cancellation policy
  • Pay upon arrival **

 

But should you find a lower rate on any other website for Heritage Resorts, and once these rates and applicable terms & conditions have been verified by our team, you will receive the lower rate PLUS an add-on.

 

**This does not apply to pre-paid bookings, i.e. Non-refundable package

 

 

Terms & Conditions “Best rate Guarantee”:

The Best Rate Guarantee applies to confirmed reservations made on heritageresorts.mu and bookings made under the Best Rate Guarantee search.

 

Should a lower rate be found on another website, the application of the guarantee sought must be for the same hotel, same date, same type of room, same rate, same number of people and with the same sales conditions as those that apply to the reservation made on heritageresorts.mu.

 

The lower rate on the other website must be viewable, bookable by the general public, providing instant confirmation, inclusive of all taxes and service charge.

 

Guarantee shall not apply if the lower rate is found on a third party website but is lower due to the currency exchange rates, rounding applied on room rate, incorrect display, etc.

 

Claim must be made within 24hours of making your booking on heritageresorts.mu.

 

Claims for multiple nights will be compared individually.

 

 

Best Rate Guarantee does not apply to:

  • Negotiated rates
  • Corporate rates
  • Group rates
  • Association member rates
  • Wholesale rates by travel agent
  • Wholesale rates by online travel agent
  • Flash sale rates by flash-sale site or online travel agent
  • Package rates that include airline ticket + hotel, airport transfers, meals, tours and amenities
  • Opaque bookings where the hotel brand and/or the specific hotel is unknown until the booking is confirmed.